Legal Information
Privacy Policy
Effective Date: April 2026
Monarch Learning Labs ("Monarch," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This policy outlines how we collect, use, and safeguard your information when you interact with our website.
Information We Collect
We collect information in two ways: information you provide directly and information collected automatically through your interaction with our site.
When you choose to engage with us, such as submitting a form or contacting our team, we may collect basic contact and professional information including your name, email address, company, and role, along with any additional details you choose to share.
As you navigate our site, we may also collect technical information such as your IP address, browser type, pages visited, and time spent on the site. This helps us understand how the site is used and where we can improve.
How We Use Information
We use the information we collect to support and improve your experience with Monarch.
This includes responding to inquiries, providing information about our services, and sharing relevant updates when appropriate. It also helps us better understand how visitors engage with our website so we can continue to refine and improve it.
We do not sell or trade your personal information.
Downloads and Marketing Email
Some materials on this site — including our full case studies — ask for your email address and company before you can read or download them. When you submit that form, we add your address to our mailing list, which is managed by Mailchimp, and email you the material you asked for.
We may also send occasional updates about our work in medical device and readiness training. Every one of those emails carries an unsubscribe link, and unsubscribing does not affect anything you have already downloaded. You can also ask us to delete your address entirely by emailing us.
Download links we issue are personal to you and expire after a short period.
Cookies and Site Usage
Our website may use cookies and similar technologies to enhance functionality and analyze usage. These tools help us understand how visitors interact with our site and allow us to improve performance over time.
You can manage or disable cookies through your browser settings at any time.
Information Sharing
We may work with trusted third-party providers to support our website and business operations, such as hosting and analytics services. These partners only have access to information necessary to perform their functions.
We may also disclose information if required to comply with legal obligations.
Data Protection
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While we work to maintain secure systems, no method of transmission or storage is completely secure.
Your Choices
You have control over your information. You may request to update, correct, or delete your information at any time, and you can opt out of communications from us whenever you choose.
External Links
Our website may include links to other sites. Monarch is not responsible for the content or privacy practices of those external websites.
Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect information from children.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
Contact
For questions about this policy or how your information is handled, please contact:
Monarch Learning Labs
Headquarters: Morgantown, WV
Additional Offices: Pittsburgh, PA