Medical Device Solutions

Build readiness that drives adoption and growth.

Monarch helps medtech organizations prepare people to sell, support and use complex technologies with confidence. We combine active practice, connected learning and expert partnership to build product, clinical, evidence and commercial readiness across the product lifecycle.

Readiness across the
product lifecycle

Whether a technology is entering the market, gaining adoption or evolving after years in use, teams need opportunities to apply what they know.

  1. Prepare

    Prepare for what is new

    New products, indications, workflows, evidence and team responsibilities.

  2. Expand

    Strengthen adoption

    Build the confidence and consistency required to support more customers, accounts and clinical settings.

  3. Evolve

    Keep readiness current

    Help teams stay aligned as products, evidence, customer expectations and commercial priorities change.

The Monarch Platform

Four dimensions of medtech readiness

monarch · digital product twin
Device Troubleshooting
ALARM: High Pressure CRITICAL ALERT Possible cause: cannula obstruction or tubing resistance
Acknowledge
Blood Flow (L/min)
3.2 L/min
Pump Speed (RPM)
3000 RPM
Pressure
320 HIGH
Temperature
37.0°C
Actions
Check Cannula Position
Suction Alarm Test
Reduce Flow
De-air Venous Line
Coaching
Practice run 2 Not recorded
What You Did WellAcknowledged the alarm per protocol.
What to ImproveTake immediate action to identify and resolve the cause of high pressure.
Action Log
Acknowledge alarm Just now

Practice setup, operation, workflow and troubleshooting.

Digital Product Twins put an interactive replica in front of the learner
Setup, sequence and troubleshooting, practiced until they are familiar
No waiting on lab access or a physical system

Built from what your organization already knows.

Monarch combines client expertise with learning design, technology and partnership to build practice around the work people do.

What you bring

  • Approved materials
  • Clinical evidence
  • Device and customer workflows
MonarchLearning design, technology and partnership

What your teams practice with

Digital Product Twins

1 2 3

Branching clinical scenarios

AssessProceedAdjust

Evidence-based decision practice

What does the published data support here?Cited from the approved study

AI-supported conversations and coaching

How does this compare to our current system?
Let me walk you through the workflow…

How Readiness Supports Commercial Performance

Move training closer to the moments that drive growth.

When teams can apply what they know, training becomes more connected to field execution, customer support and product adoption. Monarch creates opportunities to practice the workflows, decisions and conversations that influence commercial performance.

Consistent Execution

Customer Support

Continued Readiness

A platform that scales. A partnership that stays engaged.

Monarch brings medtech expertise and works within your existing training ecosystem. We partner with your subject matter experts to design the practice experience, deploy it across the organization and keep it aligned as your product and priorities evolve.

Step 1

Discover

We identify the readiness challenge, the people it affects and the business outcome the organization needs to improve.

Step 2

Design

We map the workflows, decisions and source content that should become active practice.

Step 3

Deliver

We build and launch the experience within the learning environment teams already use.

Step 4

Drive

We evaluate what is working, keep the experience current and identify where readiness can support the next stage of growth.

Questions

Frequently asked questions

What medtech teams ask before they start.

What is readiness-based training?

Readiness-based training focuses on whether people can apply what they know in the situations they will face. It gives teams opportunities to practice product workflows, clinical decisions, evidence-based conversations and customer interactions before those moments occur in the field.

What can teams practice with Monarch?

Monarch supports practice across four areas: Product Readiness, Clinical Readiness, Evidence Readiness and Commercial Readiness. Teams can work through device setup and troubleshooting, clinical scenarios, published evidence, customer questions, objection handling and other decisions that influence product adoption and support.

What is a Digital Product Twin?

A Digital Product Twin™ is an interactive, browser-based representation of a product, interface or workflow. It allows people to practice operating a technology, moving through a process and responding to realistic situations without requiring access to the physical device.

Is Monarch only for new product launches?

No. Monarch supports readiness across the product lifecycle. Companies can use Monarch to prepare for a new product or indication, onboard new team members, introduce updated evidence or workflows, strengthen adoption, and keep teams current around established technologies.

How does Monarch work with our LMS and existing training content?

Monarch is designed to complement the training ecosystem you already have. We build from your approved materials, clinical evidence, device workflows and subject matter expertise, then create active practice experiences that can connect with your LMS, content library and other learning resources.

Does Monarch support education for clinicians and providers?

Yes. Monarch can support clinicians, providers and care teams who need to understand a product, prepare for a workflow or practice product-related decisions. Experiences can reinforce professional education, support onboarding and provide continued practice before and between hands-on or clinical training opportunities.

How does Monarch use AI?

Monarch uses AI where it can make practice more responsive and realistic. Teams may use it to rehearse clinical and customer conversations, explore different responses and receive targeted coaching. Experiences are grounded in company-approved materials and defined learning objectives, with your organization retaining oversight of the content and its use.

Does Monarch replace hands-on or clinical training?

No. Monarch extends the value of instructor-led education, hands-on labs, clinical training and field experience. It gives people a way to prepare before those experiences, practice between them and reinforce learning afterward.

Does Monarch require AR, VR or specialized equipment?

No. Monarch experiences run in a standard web browser, so teams can practice without headsets, simulator rigs or access to the physical system. This makes it easier to provide consistent, repeatable practice across locations while still using interactive product workflows, realistic scenarios and targeted coaching.

How does a company get started?

Most organizations begin with a Monarch Accelerator focused on one readiness challenge, one audience and a defined set of outcomes. Together, we identify the opportunity, design the practice experience and evaluate where it can create value before determining how to expand.

Bring us a medtech readiness challenge.

A new product. An established platform. Evolving evidence. A difficult workflow. A field team that needs more opportunities to practice. Let’s identify where readiness can make the greatest difference.

Discuss Your Readiness Challenge